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❓ Frequently Asked Questions

This page collects the most common questions and solutions from our users. If you can't find the answer you need, please contact our support team.

Is iPad supported?​

Yes, FocusFour fully supports iPad and is optimized for larger screens to provide a better user experience.

How to use the four-quadrant feature?​

  1. Evaluate the importance and urgency of tasks
  2. Choose the appropriate quadrant based on your evaluation:
    • Important and Urgent: First Quadrant (πŸ’Žβš‘οΈ)
    • Important but Not Urgent: Second Quadrant (πŸ’Ž)
    • Urgent but Not Important: Third Quadrant (⚑️)
    • Neither Important nor Urgent: Fourth Quadrant
  3. You can adjust task positions by dragging and dropping

Why aren't some tasks syncing with Reminders?​

  1. Check if you've authorized access to Reminders
  2. Check your network connection
  3. Try re-authorizing in settings
  4. Try reinstalling the app

How to add and use widgets?​

  1. Long press on the home screen
  2. Tap the "+" button in the top left corner
  3. Search for "FocusFour"
  4. Choose the appropriate widget size
  5. Tap "Add Widget"

How to sync my task data across different devices?​

  1. All data syncs through system Reminders
  2. System Reminders automatically sync between devices via iCloud account

Is my data secure?​

  1. All data is stored on your device
  2. Protected by Apple's standard encryption
  3. No collection of sensitive personal information
  4. Compliant with privacy protection regulations

How to use FocusFour more efficiently?​

  1. Use shortcuts and gestures
  2. Make good use of widgets
  3. Establish task processing workflow
  4. Regular organization and review
  5. Please refer to Usage Tips

What should I do if the app crashes?​

  1. Force close and reopen the app
  2. Restart your device
  3. Check for system updates
  4. Reinstall the app if necessary

How to get help when encountering problems?​

  1. Check online documentation
  2. Email [email protected]
  3. Follow our official social media
  4. Contact us through the in-app feedback feature

How to submit feature suggestions?​

  1. Use the in-app feedback feature
  2. Send us an email
  3. Leave comments on social media
  4. Review on the App Store